Diploma of Community Services

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Diploma of Community Services

Want to make a difference in your community? By studying a Diploma of Community Services at MCIE, you’ll learn the ins and outs of case management to deliver person-centred support for people in need.

Job prospects

+ Child Welfare Officer

+ Residential Carer (Child Protection)

+ Social Housing Coordinator

+ Community Services Case Manager

+ Welfare Support Worker

+ Health and Social Assistance worker

+ Community and Personal Services worker


+ Duration: 52 weeks

+ Work placement: 100 hours

Local students Yes

International students No

Is this funded?

Yes - Government funding (including JobTrainer) is available to eligible students. Click here to see if you qualify.

How can I study?

This course is available to study on campus, in Melbourne CBD or Werribee. Call us to discuss your options.

National code: CHC52015

Units: 8 core + 8 elective

Location: MCIE CBD Campus, Level 9, 250 Collins Street, Melbourne VIC 3000 or in the workplace

Delivery modes: Class-based or traineeship

Work placement: 100 hours

Duration: 52 weeks

Assessment: Written questions, observation, projects, workplace tasks and assessor observations

Students must have access to a computer or laptop to complete this qualification.

Government Funded:


Full Fee:

* Eligibility criteria applies.
^ Eligibility criteria applies. Trainees may be eligible for State and/or Federal Funding.
Enrolment fees include additional resources required for the course and student ID charges. For information about additional service fees, such as re-assessment fees, please refer to the Domestic Student Handbook.

  • Child Welfare Officer
  • Residential Carer (Child Protection)
  • Social Housing Coordinator
  • Community Services Case Manager
  • Welfare Support Worker
  • Health and Social Assistance worker
  • Community and Personal Services worker

Education/Core Skills

Students must complete a Pre-Training Review, meet the Language, Literacy and Numeracy (LLN) skill standards for Certificate III level study and demonstrate that they are a suitable candidate for this course.

Age at Commencement

It is recommended that students have attained the age of 18 by the course commencement date.

Special Needs

MCIE welcomes all people with disabilities, learning differences and medical conditions. Acceptance in this course is subject to the candidate being able to undertake all course requirements as discussed in the Pre-Training Review, with reasonable adjustment where applicable.


All participants require a Unique Student Identification (USI) number. If you do not have a USI number you can apply for one online at https://www.usi.gov.au/students, or you can give MCIE’s admin staff permission to apply on your behalf.

Digital Technology

Students are required to have sufficient digital literacy skills to access online content, enter answers to written questions and communicate with trainers via email, the student portal or the learning management system.

There are no formal prerequisites for this qualification.

Recognition of Prior Learning (RPL) and Credit Transfer are available. Fees apply. Refer to the Domestic Student Handbook or contact us for more information on fees, terms and conditions.

Candidates may be required to provide evidence of the following for work (requirements vary according to the workplace policies of the trainee’s employer):

  • NDIS Worker Screening Check
  • Police Check
  • Working with Children Check
  • Working with Vulnerable People Registration
  • Flu vaccination, COVID-19 vaccinations and COVID-19 test

HLTWHS004 Manage work health and safety

CHCCOM003 Develop workplace communication strategies

CHCLEG003 Manage legal and ethical compliance

CHCDIV003 Manage and promote diversity

CHCCCS007 Develop and implement service programs

CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

CHCMGT005 Facilitate workplace debriefing and support processes

CHCPRP003 Reflect on and improve own professional practice

CHCCSM005 Develop, facilitate and review all aspects of case management

CHCCCS004 Assess coexisting needs

CHCMHS011 Assess and promote social, emotional and physical wellbeing

BSBPEF401 Manage personal health and wellbeing

CHCCSL001 Establish and confirm the counselling relationship

CHCDFV006 Counsel clients affected by domestic and family violence

CHCCDE011 Implement community development strategies

CHCMHS001 Work with people with mental health issues

Nationally Recognised Training

This is Nationally Recognised Training,
leading to Australian Qualifications
Framework (AQF) qualification or a
Statement of Attainment.

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