Provide Responsible Service of Alcohol (Short Course)

This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.

Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

Course overview

• Legal requirements of the sale and service of alcohol

• Harm minimisation

• Duty of care

• How to anticipate problems and manage customers

• How to assess and monitor intoxication levels

• Advising customers on standard drinks and the effects of alcohol

Job outcomes

• Become certified to sell alcohol

• Become certified to serve alcohol

Certificate issuance

Successful participants will receive a statement of attainment as a partial completion of the SIT30622-Certificate III in Hospitality.

Delivery & Assessment

Replacing your RSA certificate

The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol.

Certification requirements differ across states and territories. In some cases, all people involved in the sale, service including promotional service and supply of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.

This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors.

Successful participants will receive a statement of attainment as a partial completion of SIT30622-Certificate III in Hospitality

MCIE is accredited by the Director of the Victorian Commission for Gambling and Liquor Regulations (VCGLR), to deliver RSA. 

In accordance with VCGLR policy, RSA Certificates are awarded to participants who successfully achieve at least 70% on the assessment task. Certificates will be available for collection the next working weekday.

From 1st July 2021, the RSA course in Victoria requires completion of the national unit of competence SITHFAB021 Provide Responsible Service of Alcohol. This course will include content that is specific to Victorian liquor laws and is delivered in accordance with those guidelines outlined by the Victorian Gambling and Casino Control Commission (VGCCC).

Age at commencement

• Learners must be 16 years and older at the time of course commence

• A person under the age of 18 can complete an approved RSA training course but must wait until they turn 18 to use it

Students with disabilities
MCIE welcomes all people with disabilities, learning differences and medical conditions. Acceptance in this course is subject to candidates’ ability to undertake all course requirements as discussed in the Pre-Training Review, with reasonable adjustment where applicable.

Regulatory
All participants require a Unique Student Identification (USI) number. If you do not have a USI number you can apply for one online at https://www.usi.gov.au/students, or you can give MCIE’s admin staff permission to apply on your behalf.

Digital technology
Students are required to have sufficient digital literacy skills to access online content, enter answers to written questions and communicate with trainers via email, the student portal and the learning management system.

• Click book online and select a date from our available class dates on this page

• Complete your personal details and make a payment

• Follow the prompts in your confirmation email

Participants who arrive after 15 minutes from the course start date will not be allowed entry into the course.

Please ensure you arrive on time for your scheduled class

For group/ or school booking enquiries please send an email to our short course co-ordinator Gemma on gemma.pigott@mcie.edu.au.