At international student orientation and local student induction, students receive, and sign a declaration that they have received and understand, MCIE’s student code of conduct and discipline policy and procedure.
MCIE reserves the right to cancel or postpone any course prior to its scheduled commencement date, should it be necessary. In such circumstances, if the course is postponed by more than four weeks, and if the student is unable to enrol in a similar course at MCIE, all fees will be refunded. Refund of fees will be granted in accordance with the fee policy set out below.
| Description | Policy |
|---|---|
| Deferral prior to course commencement | $200 Administration Fee payable at the time of signing the new offer letter |
| Visa refused prior to course commencement | No additional charge for COE change fee. Full refund not including Enrolment Fee ($200) and $200 Administration Fee. Once the term starts, fee is not refundable |
| Visa extension is refused | Students have their own responsibilities to ensure they have valid visa(s). Withdrawal at least ten (10) weeks prior to course commencement. Full refund not including Enrolment Fee ($200) and $200 Administration Fee. |
| Withdrawal at least ten (10) weeks prior to course commencement | The amount of unspent pre-paid fees that the provider must refund the student for the purpose of subsection 47E (2) of the Act is the total amount of the pre-paid fees the provider received for the course in respect of the student less the following amount: the lesser of: (a) 5% of the total amount of pre-paid fees that the provider received in respect of the student for the course before the default day; or (b) the sum of $500. |
| Withdrawal more than four (4) weeks and up to ten (10) weeks prior to course commencement | 70% refund of the total amount of pre-paid fees that the provider received in respect of the student for the course, not including the non-refundable enrolment fee and $200 Administration fee. |
| Withdrawal less than four (4) weeks prior to course commencement | 25% refund of the total amount of pre-paid fees that the provider received in respect of the student for the course, not including the non-refundable enrolment fee and $200 Administration fee. |
| If students start the course after the scheduled date | No reduction in fee |
| Enrolment is cancelled due to student’s misconduct or non-compliance with the rules and regulations set by the Australian Government | No refund and the student must pay the balance of all outstanding fees. |
| Student abandons the course without notice | No refund and the balance of all outstanding fees for the course to be invoiced to the student |
| MCIE is unable to start the delivery of a course on the agreed starting date (course withdrawn by MCIE before the agreed start date) | Full refund including enrolment fee within 2 weeks of cancellation, or the agreed starting date, whichever is applicable. |
| MCIE is unable to provide the course after the agreed start date (for which the original offer was made) or ceases to deliver the course before it is completed | Return of unused tuition fees. Pre-paid fees may be transferred to an alternative enrolment where the student agrees. |
| The course is not provided fully to the student because MCIE has a sanction imposed by a government regulator | Return of unused tuition fees |
| Recognition of Prior Learning (RPL) fees | No refund if Statement of Attainment provided |
| Compulsory Health Insurance (Student visa holders only) | Refer to Overseas Student Health Cover provider |
| Home stay Fees and accommodation booking fee (if applicable) | Full Refund of unused fees if two (2) weeks notice is given |
| Airport Pick-up (if applicable) | Full Refund if service cancelled prior to flight arrival |
| EFTPOS and/or credit card payment surcharge and any transaction fees | No Refund |
| Visa cancelled due to actions of the student | No Refund |