Are you seeking an entryway into the world of business? Whether an aspiring startup founder, entrepreneur, or office worker looking to brush up on existing knowledge, this course equips you with transferable skills for working across industries.
+ Office Administrator
+ Sales Assistant
+ Customer Services Assistant
+ Personal Assistant
+ Duration: 52 weeks
+ Work placement: Not applicable
Local students Yes
International students No
How can I study?
This course is available on campus in Melbourne CBD or Werribee and virtually. Call us to discuss your study options.
National code: BSB40120
Units: 6 core + 6 elective
Location: Delivered primarily in the student’s workplace
Delivery modes: Traineeship
Duration: 52 weeks
Students must have access to a computer or laptop to complete this qualification.
Want to get ahead in the world of enterprise? With a Certificate IV in Business, you could find work as:
Customer Services Assistant
This program is delivered in the workplace with approximately 6 hours of structured workplace training per month.
Assessment for this program includes written tasks, long and short answer questions, multiple choice quizzes, group tasks, oral presentations, role plays, scenarios, case studies, portfolios and projects. Most assessments are delivered online via the Canvas LMS.
We recommend that students have access to a laptop or tablet to submit their assessments. MCIE provides access to Microsoft Office.
Government funded traineeship: N/A
Enrolment fees include additional resources required for the program and student ID charges. For additional service fees, such as re-assessment fees or Recognition of Prior Learning (RPL), please refer to the Domestic Student Handbook.
There are no prerequisite qualifications required to enter this program.
Education and skills
Students must complete a Pre-Training Review, meet the Language, Literacy and Numeracy (LLN) skill standards for this program level, and demonstrate they are a suitable candidate for this program.
You must be an Australian citizen or permanent resident of at least 18 years of age.
All candidates require a Unique Student Identification (USI) number. If you do not have a USI number you can apply for one online at https://www.usi.gov.au/students, or you can give MCIE administration staff permission to apply on your behalf.
Students with disabilities
MCIE welcomes all people with disabilities, learning differences and medical conditions. Acceptance in this program is subject to candidates’ ability to undertake all program requirements as discussed in the Pre-Training Review, with reasonable adjustments where applicable.
Students must have sufficient digital literacy skills to access online content, enter answers to written questions and communicate with trainers via email, the student portal and the learning management system.
Candidates may be asked to provide evidence of the following for work placement (requirements vary according to host employer policies):
National Police Check
Flu vaccination and COVID-19 vaccinations
Credit Transfer (CT) and Recognition of Prior Learning (RPL) are available. Credit Transfer is free of charge. RPL application fees are $145 per hour. Please click here for more information on RPL fees, terms and conditions.
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
BSBTWK401 Build and maintain business relationships
BSBCMM411 Make presentations
BSBOPS405 Organise business meetings
BSBMKG433 Undertake marketing activities
BSBSTR401 Promote innovation in team environments
BSBPEF402 Develop personal work priorities
BSBPEF403 Lead personal development
This is Nationally Recognised Training,
leading to Australian Qualifications
Framework (AQF) qualification or a
Statement of Attainment.
Fantastic course to gain business skills
This course is fantastic to gain business skills, and the trainer Kushan is very experienced and great to learn from!