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International student’s
pre-departure checklist

Make sure you have completed all the following well before your departure for Australia:

1. Obtain travel insurance (other than OSHC)

2. Obtain a valid student visa

Entry Requirements (including English Language Requirements).

3. Organise airport pickup

Institute MUST receive your request and payment at least 5 working days prior to your arrival or pickup cannot be guaranteed. Pickup is from Tullamarine airport only.

4. Check Australian customs regulations

You will need to book accommodation for at least the first 2 weeks after your arrival.

5. Make copies of all important documents to bring in your hand luggage

  • Letter of offer from Institute
  • Electronic confirmation of enrolment (eCOE)
  • Other formal identification
  • International driver’s license and/or drivers license from your home country
  • Accommodation confirmation and address details

It is important that you have all these documents with you throughout your stay in Australia. We suggest that you put a second copy of each in your suitcase and leave a third copy at home with your family.

Request

  • Changes to your address and contact details, and to view your results and attendance records please click here. You will need your VETtrak student login details provided to you when you joined MCIE.
  • To submit an IT request, click here.

Feedback

Your feedback is valuable and helps us get it right for everyone. We treat your feedback with respect, and will advise you how we will use it. If you would like to give us some feedback, please fill out the form below.

Complaints

Complaints are welcomed, every complaint is addressed with respect at MCIE and we aim to resolve your complaint as quickly as possible. Complaints lodged here are confidential and will only be made visible to MCIE management.

Do you need other help?

  • If you have an issue you would like to discuss in a private, safe space, please contact our dedicated Student Welfare Coordinator, Michelle. You can contact her by email here.
  • If you have an immediate issue you need help with, please call us on 1300737 004 during normal business hours.
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