DOMESTIC STUDENTS

 

Refunds

  • If the student terminates their enrolment agreement before commencement of the course and returns, all text books and resources in an acceptable condition, a full refund including the deposit will be provided.
  • If MCIE postpones a program for more than 8 weeks from original start date and no suitable program is available and the student returns all materials in an acceptable condition, a full refund including the deposit will be provided.
  • If the student terminates their enrolment agreement on or after the date of commencement of the program, no refund will be provided. • If MCIE terminates a student’s enrolment agreement due to a breach of the student code of conduct, no refund will be provided.
  • If the student re-enrols and commences a program under a new agreement, funds will not be transferrable, thus the student will not be entitled to any refund pertaining to the original course enrolment.
  • If a statutory cooling off period applies within the State where the education program is delivered, a refund will be applicable in accordance with such statutory requirements.
  • Refund of Fees can be requested in writing at time of withdrawal from course, all refunds will be processed within 28 days from request date.
Description Policy
Application rejected by MCIE Full refund not including $200 Enrolment Fee.
Deferral prior to course commencement $200 Administration Fee is payable at the time of signing the new offer letter. No additional charge for COE change fee.
Visa refused prior to course commencement Full refund of the total amount of pre-paid fees the provider received for the course, less:

Processing Fee which is the lesser amount of:

(a)   5% of the total amount of pre-paid fees the provider received in respect of the student for the course; or

(b) the sum of $500

Visa extension is refused Once the course has started, the full fee of the current term is payable as scheduled on the Letter of Offer and Acceptance Agreement, which includes all tuition fees, costs of learning and assessment resources, late fee surcharges, and OSHC (where applicable).

Or paid fees for the current term as scheduled on the Letter of Offer and Acceptance Agreement are not refundable.

Students are responsible for ensuring they have a valid visa.

Nonrefundable deposit

 

Nonrefundable deposit means that all fees (tuition and enrolment fees) paid at the time of signing the Acceptance Agreement, are Not Refundable.

Materials fees paid will be refunded.

Withdrawal (including transferring to another provider) after course/term commencement Once the course has started, the full fee of the current term is payable as scheduled on the Letter of Offer and Acceptance Agreement, which includes all tuition fees, costs of learning and assessment resources, late fee surcharges, and OSHC (where applicable), or paid fees for current term as scheduled on the Letter of Offer and Acceptance Agreement are not refundable.
If students start the course after the scheduled date No reduction in fee and the student must pay the balance of all outstanding fees per Fee Payment Schedule including all tuition fees, cost of learning and assessment resources, OSHC (where applicable) and uniform and kit costs for cookery qualifications.
Enrolment is cancelled due to student’s misconduct or non-compliance with the rules and regulations set by the Australian Government No refund and the student must pay the balance of all outstanding fees per Fee Payment Schedule including all tuition fees, cost of learning and assessment resources, and OSHC (where applicable) and uniform and kit costs for cookery qualifications.
Student abandons the course without notice No refund and the student must pay the balance of all outstanding fees per Fee Payment Schedule including all tuition fees, cost of learning and assessment resources, and OSHC (where applicable) and uniform and kit costs for cookery qualifications.
MCIE is unable to start the delivery of a course on the agreed starting date (course withdrawn by MCIE before the agreed start date) Full refund including enrolment fee within 2 weeks of cancellation, or the agreed starting date, whichever is applicable.

 

MCIE is unable to provide the course after the agreed start date (for which the original offer was made) or ceases to deliver the course before it is completed Return of unused tuition fees. Pre-paid fees may be transferred to an alternative enrolment where the student agrees.
The course is not provided fully to the student because MCIE has a sanction imposed by a government regulator Return of unused tuition fees.

 

Recognition of Prior Learning (RPL) fees No refund if Statement of Attainment has been provided to the student.
Compulsory Health Insurance (Student visa holders only) Refer to Overseas Student Health Cover provider.
Home stay Fees and accommodation booking fee (if applicable) Full Refund if service is cancelled prior to service is booked with the service provider. Once booked, please refer to the refund policies of the service provider. Third Party service.
EFTPOS and/or credit card payment surcharge and any transaction fees No refund
Visa cancelled due to actions of the student No refund for pre-paid fees, or the full fee of the current term is payable as scheduled on the Letter of Offer and Acceptance Agreement, which includes all tuition fees, costs of learning and assessment resources, late fee surcharges, and OSHC (where applicable).