Certificate III in Community Services

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Certificate III in Community Services

Want to make a difference in your community? By studying a Certificate III of Community Services at MCIE, you’ll learn the ins and outs of case management to deliver person-centred support for people in need.

Job prospects

+ Residential Support Worker

+ Intake and Referral Worker

+ Community care worker

+ Community Development Worker

+ Welfare Support Worker

+ Juvenile Justice Officer

+ Youth Housing Support Worker

+ Youth Support Worker

+ Aboriginal Youth Worker

+ Accommodation Support Worker


+ Duration: 52 weeks

Local students Yes

International students No

Is this funded?

Yes - Government funding is available to eligible students. Click here to see if you qualify.

How can I study?

This course is available to study on campus, in Melbourne CBD or Werribee. Call us to discuss your options.

National code: CHC32015

Units: 5 core + 7 elective

Location: Classes are conducted at Level 8 and Level 9, 250 Collins St Melbourne, 3000 or via Microsoft Office Teams.

Program delivery: Classroom based blended training delivery

Total duration: 52 weeks

Delivery weeks: 44 weeks

Holiday weeks: 4 weeks

Government Funded: $150 / Concession $30

Full Fee: $4,000

* Eligibility criteria applies.
^ Eligibility criteria applies. Trainees may be eligible for State and/or Federal Funding.
Enrolment fees include additional resources required for the course and student ID charges. For information about additional service fees, such as re-assessment fees, please refer to the Domestic Student Handbook.

  • Residential Support Worker
  • Intake and Referral Worker
  • Community care worker
  • Community Development Worker
  • Welfare Support Worker
  • Juvenile Justice Officer
  • Youth Support Worker
  • Youth Housing Support Worker
  • Aboriginal Youth Worker
  • Accommodation Support Worker

Education/Core Skills

Students must complete a Pre-Training Review, meet the Language, Literacy and Numeracy (LLN) skill standards for Certificate III level study and demonstrate that they are a suitable candidate for this course.

Age at Commencement

It is recommended that students have attained the age of 18 by the course commencement date.

Special Needs

MCIE welcomes all people with disabilities, learning differences and medical conditions. Acceptance in this course is subject to the candidate being able to undertake all course requirements as discussed in the Pre-Training Review, with reasonable adjustment where applicable.


All participants require a Unique Student Identification (USI) number. If you do not have a USI number you can apply for one online at https://www.usi.gov.au/students, or you can give MCIE’s admin staff permission to apply on your behalf.

Digital Technology

Students are required to have sufficient digital literacy skills to access online content, enter answers to written questions and communicate with trainers via email, the student portal or the learning management system.

There are no formal prerequisite qualifications or units for entry to this qualification. However, there are detailed entry requirements.

Recognition of Prior Learning (RPL) and Credit Transfer are available. Fees apply. Refer to the Domestic Student Handbook or contact us for more information on fees, terms and conditions.

Candidates may be required to provide evidence of the following for work (requirements vary according to the workplace policies of the trainee’s employer):

  • NDIS Worker Screening Check
  • Police Check
  • Working with Children Check
  • Working with Vulnerable People Registration
  • Flu vaccination, COVID-19 vaccinations and COVID-19 test

There are no formal prerequisites for this qualification.

CHCCCS016 Respond to client needs

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

HLTWHS002 Follow safe work practices for direct client care

HLTWHS006 Manage personal stressors in the work environment

CHCADV001 Facilitate the interests and rights of clients
CHCCCS019 Recognise and respond to crisis situations
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001 Work with people with mental health issues
HLTAID011 Provide first aid
CHCLEG001 Work legally and ethically

Nationally Recognised Training

This is Nationally Recognised Training,
leading to Australian Qualifications
Framework (AQF) qualification or a
Statement of Attainment.

Enquire now

The reviews

A great start to my comm service career

August 16, 2023

I have wanted to work in community care for such a long time. MCIE have really been amazing! Such good talented trainers.

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