This information is for domestic students. If you are international, click here
This information is for domestic students. If you are international, click here

Certificate III in Individual Support (Ageing, Home & Community)

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Certificate III in Individual Support (Ageing, Home & Community)

Learn to support and care for older people at home and in aged care facilities. This nationally recognised qualification is ideal if you are looking to develop your career in the highly rewarding aged and community care industry.

Job prospects

+ Personal Carer

+ Aged Care Worker

+ Accommodation Support Worker

+ In-Home Respite Worker


+ Duration: 36 weeks

+ Work placement: 120 hours

Local students Yes

International students No

Is this funded?

Yes - Government funding is available to eligible students. Please contact us to see if you qualify.

How can I study?

This course is available to study on campus, in Melbourne CBD, or as a Traineeship or Work-place based. Call us to discuss your options.

National code: CHC33015

Units: 7 core + 6 elective

Location: MCIE CBD Campus, Levels 8 & 9, 250 Collins St, Melbourne VIC 3000

Delivery modes: Blended training delivery

Work placement: 120 hours

Total duration: 36 weeks

Government funded: $150*

Government funded concession: $30*

Self-funded: $6,700

Textbooks: $100

Uniform (MCIE T-shirt): $40

*The fees listed above include additional resources required for the program and student ID charges. For additional service fees, such as re-assessment fees or Recognition of Prior Learning (RPL), please refer to the Domestic Student Handbook. This program is delivered with Victorian and Commonwealth government funding to eligible candidates. Eligibility criteria applies. If you are not eligible for a government-funded place, you will be required to pay the self-funded fee.


There are no pre-requisite requirements for this qualification.


Education and skills

Cert II and Cert III: Students must complete a Pre-Training Review, meet the Language, Literacy and Numeracy (LLN) skill standards for this program level, have completed a year 10 level at school, and confirm that MCIE has ensured that the program is suited to their career aspirations and needs.



Domestic: It is recommended that students have attained the age of 18 by the program commencement date.

All candidates require a Unique Student Identification (USI) number. If you do not have a USI number you can apply for one online at, or you can give MCIE administration staff permission to apply on your behalf.


Students with disabilities

MCIE welcomes all people with disabilities, learning differences and medical conditions. Acceptance in this program is subject to candidates’ ability to undertake all program requirements as discussed in the Pre-Training Review, with reasonable adjustments where applicable.


Digital technology

Students must have sufficient digital literacy skills to access online content, enter answers to written questions and communicate with trainers via email and the learning management system. Students should have access to the internet, data, a laptop or computer with Microsoft Teams to successfully participate in this program.


Industry requirements

Candidates may be asked to provide evidence of the following for work placement (requirements vary according to host employer policies):

  • National Police Background Check

  • Working with Children Check

  • NDIS Worker Screening Check

  • Flu or COVID-19 vaccinations

  • First Aid Certificate

  • Other: Requirements may vary according to employer policies


Prior experience

Credit Transfer (CT) and Recognition of Prior Learning (RPL) are available. Credit Transfer is free of charge. RPL application fees are $145 per hour. Please click here [] for more information on RPL fees, terms and conditions.

Blended training delivery

This program is delivered, simultaneously in the classroom and remotely in real-time via Microsoft Teams, for approximately 7.5 hours per week, with up to 5 hours trainer-directed learning each week.




Assessment for this program includes written tasks, long and short answer questions, multiple choice quizzes, group tasks, oral presentations, role plays, scenarios, case studies, work placement journals, logbooks, and projects.


Work placement

Students must complete 120 mandatory placement hours for the work-based training component of this program. The MCIE Work Placement Coordinator will organise your placement with one of our host employers.

Core units

CHCCCS015 Provide individualised support 

CHCCCS023 Support independence and well being 

CHCCOM005 Communicate and work in health or community services 

CHCDIV001 Work with diverse people 

CHCLEG001 Work legally and ethically  

HLTAAP001 Recognise healthy body systems  

HLTWHS002 Follow safe work practices for direct client care 

Elective units

CHCAGE001 Facilitate the empowerment of older people 

CHCAGE005 Provide support to people living with dementia 

CHCCCS011 Meet personal support needs 

CHCCCS025 Support relationships with carers and families 

CHCHCS001 Provide home and community support services 

HLTINF001 Comply with infection prevention and control policies and procedures 

Nationally Recognised Training

This is Nationally Recognised Training,
leading to Australian Qualifications
Framework (AQF) qualification or a
Statement of Attainment.

Apply now

The reviews

An amazing experience

December 17, 2021

I, Maryann James (HoD, Community Care) sharing a beautiful email from one of my student, Cindy Gao. Cindy had undertaken and completed Cert 3 in Individual Support in 2019 and Cert 4 in Disability in 2020. Her email is an acknowledgement of the efforts, hardwork and commitment from the staff of MCIE to make her learning journey a positive experience for her. I sincerely thank Cindy for acknowledging our efforts. Dear Maryann I have completed and been send the feedback on MCIE Excellent service in MCIE Facebook review. It is the best time to say, “Great job MCIE”. I wanted to congratulate each and every one of you for a job well done working with your colleagues and your students in the midst of the pandemic. Your dedication and support for students highly appreciated. I started last year doing my Certificate Iv In Disability Course. I would like to especially Thank You for my trainer Sonia. She was pleasant. firm and professional while teaching in the class. I have learned important skills from trainer that will help me in Disability Support with my clients and personally. Also students feel the freedom to imagine and trust she give. Trainer’s encouragement and constant motivation push me to heigh I never thought possible. Thank you for inspiring me to be excellent in great job I do. I ‘d like to especially Thank you Maryann James (Head of Department ,Community Care) for being so creative and passionate about keeping communicate and support students. I felt supported every step of the way. She was very kind and so supportive for everyone. I enjoyed study time with MCIE and I successfully to recommended five friends (please see attached in other email ) to joined MCIE for their choose courses as well. Much appreciated for Maryann and Sonia! Kind regards Yunping Gao (Cindy)

Cindy Gao

Great course for aged care

June 24, 2021

Love this course and amazing trainers


The Certificate III in Individual Support was fantastic!!

April 20, 2021

I have learnt a lot as a student with MCIE and their supportive staff and teachers have helped me to get qualified. Thank you to MCIE!!

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