This information is for domestic students. If you are international, click here
This information is for domestic students. If you are international, click here

Certificate III in Individual Support

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Certificate III in Individual Support

Want to support people with disabilities in your community? This in-demand qualification is an excellent pathway to a rewarding career in aged, residential or community care.

Job prospects

+ Aged Care Support Worker

+ Disability Support Worker

+ Nursing Assistant

+ Personal Care Worker



+ Duration: 52 weeks

+ Work placement: 120 hours

Local students Yes

International students No

Is this funded?

Yes - Government funding (including JobTrainer) is available to eligible students. Please contact us to see if you qualify.

How can I study?

This course is available to study on campus, in Melbourne CBD, Werribee or as a traineeship. Call us to discuss your options.

National code: CHC33015

Units: 7 core + 6 elective

Location: MCIE CBD Campus, Level 9/250 Collins St, Melbourne VIC 3000

Delivery modes: Class-based training, work-based training or traineeship

Duration: 52 weeks

Assessment: Written, simulated and workplace-based practical observations

Work placement: 120 hours

Students must have access to a computer or laptop to complete this qualification.

Government Funded: $130 (Concession $26)*

Traineeship: $130 (Concession $26)^

Full Fee: $6,700

Textbook: $100

This course is delivered with Victorian and Commonwealth government funding to eligible candidates.

* Eligibility criteria applies.
^ Eligibility criteria applies. Trainees may be eligible for State and/or Federal Funding.
Enrolment fees include additional resources required for the course and student ID charges. For information about additional service fees, such as re-assessment fees, please refer to the Domestic Student Handbook.

There are pre-requisites for this course.

Education/Core Skills

Students must complete a Pre-Training Review, meet the Language, Literacy and Numeracy (LLN) skill standards for Certificate III level study and demonstrate that they are a suitable candidate for this course.

Age at Commencement

It is recommended that students have attained the age of 18 by the course commencement date.

Special Needs

MCIE welcomes all people with disabilities, learning differences and medical conditions. Acceptance in this course is subject to the candidate being able to undertake all course requirements as discussed in the Pre-Training Review, with reasonable adjustment where applicable.


All participants require a Unique Student Identification (USI) number. If you do not have a USI number you can apply for one online at, or you can give MCIE’s admin staff permission to apply on your behalf.

Digital Technology

Students are required to have sufficient digital literacy skills to access online content, enter answers to written questions and communicate with trainers via email, the student portal and the learning management system.

This training is delivered with Victorian & Commonwealth Government funding. *Eligibility criteria applies. To see if you qualify for Government funding, feel free to contact us.

Recognition of Prior Learning (RPL) and Credit Transfer are available. Fees apply. Refer to the Domestic Student Handbook or contact us for more information on fees, terms and conditions.

MCIE Work Placement Officers facilitate work placement for students to complete mandatory placement hours in an aged care environment.

Requirements vary between host employers, but to complete work placement in an aged care environment, you may be required to provide evidence of:

  • Working with Vulnerable People Check

  • National Police Check

  • Current First Aid Certificate

  • NDIS Worker Screening Check

  • Flu vaccination, COVID-19 vaccinations and COVID-19 test

Core Units

HLTWHS002 Follow safe work practices for direct client care

CHCCCS015 Provide individualised support

CHCCCS023 Support independence and wellbeing

CHCDIV001 Work with diverse people

CHCCOM005 Communicate and work in health or Community Services

CHCLEG001 Work legally and ethically

HLTAAP001 Recognise healthy body systems

Elective Units

HLTINF001 Comply with infection prevention and control policies and procedures

CHCCCS011 Meet personal support needs

CHCHCS001 Provide home and community support services

CHCAGE001 Facilitate the empowerment of older people

CHCAGE005 Provide support to people living with dementia

CHCCCS025 Support relationships with carers and families

Nationally Recognised Training

This is Nationally Recognised Training,
leading to Australian Qualifications
Framework (AQF) qualification or a
Statement of Attainment.

The reviews

An amazing experience

Rated 5 out of 5
December 17, 2021

I, Maryann James (HoD, Community Care) sharing a beautiful email from one of my student, Cindy Gao. Cindy had undertaken and completed Cert 3 in Individual Support in 2019 and Cert 4 in Disability in 2020. Her email is an acknowledgement of the efforts, hardwork and commitment from the staff of MCIE to make her learning journey a positive experience for her. I sincerely thank Cindy for acknowledging our efforts. Dear Maryann I have completed and been send the feedback on MCIE Excellent service in MCIE Facebook review. It is the best time to say, “Great job MCIE”. I wanted to congratulate each and every one of you for a job well done working with your colleagues and your students in the midst of the pandemic. Your dedication and support for students highly appreciated. I started last year doing my Certificate Iv In Disability Course. I would like to especially Thank You for my trainer Sonia. She was pleasant. firm and professional while teaching in the class. I have learned important skills from trainer that will help me in Disability Support with my clients and personally. Also students feel the freedom to imagine and trust she give. Trainer’s encouragement and constant motivation push me to heigh I never thought possible. Thank you for inspiring me to be excellent in great job I do. I ‘d like to especially Thank you Maryann James (Head of Department ,Community Care) for being so creative and passionate about keeping communicate and support students. I felt supported every step of the way. She was very kind and so supportive for everyone. I enjoyed study time with MCIE and I successfully to recommended five friends (please see attached in other email ) to joined MCIE for their choose courses as well. Much appreciated for Maryann and Sonia! Kind regards Yunping Gao (Cindy)

Cindy Gao

Great course for aged care

Rated 5 out of 5
June 24, 2021

Love this course and amazing trainers


The Certificate III in Individual Support was fantastic!!

Rated 5 out of 5
April 20, 2021

I have learnt a lot as a student with MCIE and their supportive staff and teachers have helped me to get qualified. Thank you to MCIE!!

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