Working in Community Services
There is currently high demand for skilled and qualified community service leaders throughout Victoria and Australia. If you’re seeking a career supporting those around you, the Diploma of Community Services is a great place to start. Community service leaders provide a range of support services relating to human rights, social diversity, family violence, child, family and youth issues, and child protection.
The skills you’ll learn in this program lead to work in a range of social, community and welfare service organisations, performing case work, providing client services, and supporting youth and families in roles such as Welfare support worker, Community service case worker and Community service case manager. You may also find work in community education or development projects.
Program details
CHC52015
107957B
8 core + 8 elective
Levels 8 & 9, 250 Collins Street, Melbourne, VIC, 3000
Blended training (in-person and online)
400 hours
104 weeks
80 weeks
24 weeks
Career opportunities
The Diploma of Community Services is a broad qualification which can lead to a wide variety of job outcomes.
Here are just some of the roles graduates of this program may find work in:
- Community Care Manager
- Family Services Coordinator
- Community Housing Worker
- Community Development Worker
- Housing Manager
- Youth Housing Support Manager
- Welfare Support Manager
- Early Intervention Worker
- Pastoral Care Worker
- Community Program Coordinator
- Disability Support Worker
- Ageing Support Worker
- Case Manager
According to the Australian Government’s National Skills Commission:
- There are currently 82,900 Welfare Support Workers currently employed in Australia
- This occupation has a high forecasted growth rate of over 25%
- On average, Welfare Support Workers earn around $1,492 a week
- 63% of people in this role work full-time
- 74% of Welfare Support Workers are women, with an average age of 43.
Prerequisites
International candidates may also be interested in Certificate IV in Ageing Support.
Entry requirements
English language proficiency
Candidates must meet one of the following English Language proficiency requirements:
- IELTS band score of 5.5, or an equivalent internationally recognised exam result in line with Department of Home Affairs (DHA) regulations
- Satisfactory completion of an ELICOS program at Upper-intermediate level from Explore English, or other NEAS endorsed English language centre
- Certificate of completion equivalent to, or higher than, an Australian Year 12 qualification from an English-speaking country
- Completion of MCIE’s English Placement Test with an overall score equivalent to IELTS 5.5, or above
- Other English language proficiency tests, such as TOEFL and OET, will also be considered.
Education and skills
Regulatory
To begin your training at MCIE, you will need a Unique Student Identifier (USI). The USI is a personal reference that creates a secure online record of your VET training. It is managed by the Australian Government and is kept for up to 30 years.
It can be accessed anywhere, anytime. When you arrive in Australia, your visa will be activated and you can then apply for a USI. It is free to create a USI. You need a USI to receive your qualification, or statement of attainment. For further information visit www.usi.gov.au/about.
Students with disabilities
Digital technology
Industry requirements
Candidates may be asked to provide evidence of the following for work placement (requirements vary according to host employer policies):
- National Police Check
- Working with Children Check
- NDIS Worker Screening Check
- Flu vaccination and COVID-19 vaccinations
Prior experience
Delivery and Assessment
Blended training
This program is delivered as blended training, both in-person on campus and remotely in real-time via Microsoft Teams.
Assessment
Assessment tasks and strategies cover a wide range of methods and may include writing tasks, questions, projects or reports, practical demonstrations, group tasks, oral presentations, problem-solving tasks, work placement tasks, case studies and discussions.
Work-placement
This program is designed with 400 hours of work placement, to be completed in a community services workplace. MCIE will organise your work-placement with one of our host employers.
Course Units
Core Units
- HLTWHS004 Manage work health and safety
- CHCCOM003 Develop workplace communication strategies
- CHCLEG003 Manage legal and ethical compliance
- CHCDIV003 Manage and promote diversity
- CHCCCS007 Develop and implement service programs
- CHCDEV002 Analyse impacts of sociological factors on clients in community work and services 100 hours Mandatory Work placement
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
Elective Units
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCCCS004 Assess coexisting needs
- CHCMHS011 Assess and promote social, emotional and physical wellbeing
- BSBPEF401 Manage personal health and wellbeing
- CHCCSL001 Establish and confirm the counselling relationship
- CHCDEV001 Confirm client developmental status
- CHCADV002 Provide advocacy and representation services
- CHCCDE011 Implement community development strategies
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