Click the links below to be redirected to MCIE policies, forms, and other information!



International Student Handbook

Domestic Student Handbook



Submit a Request

All Forms



Complaints and Appeals Policy – Domestic

Complaints and Appeals Policy – International

Deferment, Suspension or Cancellation Policy

Refunds Process


Extra Information

How to Pay

Overseas Student Health Cover (OSHC)

Recognition of Prior Learning

USI Info

Student Services


Important Services


Health Tips

Tenancy Union
Phone: 03 9416 2577

Accommodation Services

Uni Lodge on Swanston – 339 Swanston Street, Melbourne 3000


Legal Services

Victoria Legal Aid
Phone: 1300 792 387


Medical and Health Services

Nurse on Call
Phone: 1300 60 60 24

Immigrant Women’s Support Services
Phone: (07) 3846 3490     


Telephone Services

Telephone Counselling services provide free and confidential counselling services to individuals. By empowering a person to talk about their experience, situations can become clearer and solutions more obtainable. Trained counsellors are available every day of the year.
If you require an interpreter you may need to contact the service, provide them with your name, phone number, and language of interpreter. The service may then need to call you back with the interpreter.

LIFELINE is a 24 hour, 7 days a week telephone counselling service available to all people experiencing personal crisis. It provides support and suicide prevention services.
Phone: 13 11 14
Online Chat:

GRIEFLINE 12 pm – 3 am 7 days per week – GriefLine supports people experiencing loss and grief at any time. They also provide online counselling.
Phone: 03 9935 7400 (National and Metro Melbourne)   –    1300 845 745 (National – landline only)

1800 RESPECT 24-hour service – Australia’s national sexual assault and family violence counselling service.
Phone: 1800 737 732
Interpreters Available and online information is avaliable in various languages.

MEN’S REFERRAL SERVICE – A men’s family violence service that provides telephone counselling, information, and referral.
Phone: 1300 766 491
Interpreters Available.

SEXUAL ASSAULT CRISIS LINE Available 5 pm – 9 am every day, weekends and public holidays – Provides confidential telephone crisis counselling for people who have experienced past or recent sexual assault.
Phone: 1800 806 292
Interpreters Available