Are you in the right place?
By completing this form you are submitting a request for support from MCIE’s IT Department for your use of technology, computers and computer software.
If you want to ask for help with an administration, personal or training matter please submit your request for support via the MCIE Student Request Form.
Do you need MS Office 365?
Request Microsoft Office 365 for your academic needs
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Step 1: Complete the Student IT Support form above
For the question Please let us know what your query is about? Select the option - User accounts (Create, Update, Remove, Login issues etc).
Add any other information you want us to know in the Please elaborate your issue box.
Our team will set you up quickly so you can get started right away.
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Step 2: Get Started with Microsoft Web App
Open the email sent by our tech support team. If it doesn’t appear in your inbox, please check your spam folder.
Click Sign In and select Use Another Account.
Enter the credentials provided and the temporary password.
When prompted, update and confirm your new password to complete sign-in.
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Step 3: Set up 2FA for your Microsoft Web App
For added security, set up two-factor authentication (2FA). Download the Microsoft Authenticator app on your phone from the App Store or Play Store.
In the app, tap Add Account and select Work or School Account. Scan the QR code provided, then enter the number shown to approve sign-in.
To secure your account, add your personal email as a backup. A security code will be sent to this email for verification—enter it and click Done to finish setup.
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Step 4: Run-through and navigation
Hooray! Now, you’re all set to use Microsoft Office 365 for your studies, with access to essential tools like Word, PowerPoint, Excel, and more.
From creating documents to designing presentations, these tools are here to support your learning journey at MCIE. Please remember, MS Office 365 access is provided for academic use only.
